Career


Our Core Business

BOLT! Super 4G LTE merupakan provider pertama yang menyediakan layanan koneksi 4G TDD LTE di Indonesia. Dengan menggunakan frekuensi 2,3 Ghz, BOLT! Super 4G LTE menyajikan teknologi wireless internet terkini di dunia untuk dapat dinikmati di area Jabodetabek.

BOLT! Super 4G LTE senantiasa menawarkan produk dan service terbaiknya mulai dari skala rumah tangga sampai dengan unit usaha kecil menengah (UKM). Sebagai salah satu member dari Global TD-LTE (GTI), BOLT! Super 4G LTE berkomitmen untuk menyediakan solusi koneksi internet innovatif dan terbaik di kelasnya.


Our Culture

Rasa kekeluargaan merupakan budaya dasar dalam perusahaan kami. Kesempatan serta jenjang karier yang baik terbuka lebar bagi seluruh kayawan / perkerja. Tersedia juga training internal maupun eksternal untuk lebih meningkatkan kemampuan serta pengetahuan karyawan yang tidak hanya terbatas pada skill yang sudah dimiliki, namun juga pelatihan untuk skill di bidang lainnya.

Singkatnya, budaya kerja kami adalah “work hard...play hard”


Saat ini kami mencari posisi sebagai berikut:
1. Fault Network and Surveillance Team Leader

Job Detail

- Manage daily activity of Incident handling level 0 and level 1
- Lead coordination with third party in term of incident handling process
- Balancing work load for team member
- Quantify team KPI achievement

Requirement

- Familiar with incident handling business process: Logging, Ticketing/escalation, and tracking
- Troubleshooting access network of Huawei BTS, and Switch (Cisco, ZTE), microwave (HUawei, SIAE, Dragonwave, etc)

Apply for this position...
2. Verification Staff for Bolthome

Job Detail

- Out bond call
- Bolthome customer verification to be done install indoor CPE / Ooutdoor
- Report the results of the verification call

Requirement

- Especially proficient MS Office EXCEL
- Having good communication skills.
- Can work with the targets, agile, continuous, meticulous, detail, steady and able to - work under pressure
- Willing to work shifting
- Domiciled in Jakarta

Apply for this position...
3. Admin Finance AR

Job Detail

- Checking and validate all payment from Direct Sales (BoltHome) and ensure the money get into Company Bank Account.
- Doing reconcile between Bank statement vs Sales Report from all transaction (channel Direct Sales).

Requirement

- Careful and skillfull.
- Expert in excel program.

Apply for this position...
4. Network Surveillance

Job Detail

- Day to day Monitoring Network Event
- Collaborate with team to follow up any issue in network
- Running trouble ticket management for escalation and incident handling
- Response and inform any network incident via Whatsapp group for NOC customer (Sales & Customer Care)

Requirement

Network monitoring, coordination.

Apply for this position...
5. New Sales Recruitment SPV

Job Detail

- Maintain Vendor recruitment
- Melakukan recrutiment terhadap kebutuhan Sales
- Supervisor terhadap penggajian karyawan sales / perhitungan insentif dan absensi karyawan Sales
- Supervisor terhadap pencapaian recruitment karyawan Sales
- Create Sales Kode
- Maintain terhadap data karyawan sales
- Create program terhadap recruitment

Requirement

- Communication skill
- Dapat membina hubungan baik dengan client/vendor
- Pekerja keras/dpt bekerja di bawah tekanan [under pressure]

Apply for this position...
6. Corporate Finance Senior Staf

Job Detail

1. Responsible to collect AR over due from Corporate Customer
2. Maintain AR Outstanding to Corporate Customer
3. Make sure daily reconciliation for any payment channel ontime every day
4. Responsible for prepare and input Bank receipt in Oracle system and Bank Reconcilliation from any payment channel.
5. Responsible for recurring process in each billing cycle
6. Handle Trouble Ticketing from Customer (Corporate & retail customer) according to SLA.

Requirement

- Fluent with Oracle system or any system integration
- Assertive and can work in a team.
- Leadership Basic
- Fluent in english
- Careful and initiative

Apply for this position...
7. Network Surveillance

Job Detail

- Day to day Monitoring Network Event
- Collaborate with team to follow up any issue in network
- Running trouble ticket management for escalation and incident handling
- Response and inform any network incident via Whatsapp group for NOC customer (Sales & Customer Care)

Requirement

Network monitoring, coordination.

Apply for this position...
8. DBA and INFRA Team Leader

Job Detail

1. Manage day-to-day operations of servers (Linux/Solaris/Windows), monitoring, performance tuning, and configuration.
2. Backup and restore database ,system,application
3. Troubleshooting Database related system within SLA.
4. Develops documentation and improvement initiative related system/ applications/ database/ infra

Requirement

RHEL Suse, Solaris, MYSQL, Oracle, Networking, Application Security

Apply for this position...
9. RNO Staff

Job Detail

Inconsistency Parameter Check
Define Trial scenario for parameter & feature
VIP Complaint Handling
Capacity Analyzing & Planning
Whole Network KPI Degradation Notification and Escalation
Special Event Support
Network Upgrade Support
Create & Update Engineering Parameter
Whole Network Audit
Jabodetabek Highway Drivetest & Optimization
SSO Cluster Review & Verification
Benchmarking LTE and or 3G Network
RNO Spot Optimization
Manage Tools & Simcard
Daily & Weekly Reporting Responsible

Requirement

- Familiar with Nemo, Xcal, and other DT tool
- Familiar with optimization step
- Good analysis for RNO

Apply for this position...
10. L1 Complaint Handling

Job Detail

- Identify complaints and conduct fair and thorough investigations in order to find a satisfactory resolution for each customer.
- Accurately and consistently log each complaint into ticketing System.
- Provide a resolution to each complaint base on SLA, or if necessary, refer the customer to an appropriate specialist.
- Communicate in a helpful and friendly manner with every customer – either over the telephone or by on site visit.
- Look for opportunities to identify on-going issues.

Requirement

- Excellent in communication
- Familiar with Telecommunication environment
- Good in reporting process
- Good in ticketing handling
- Accustomed with under pressure environment

Apply for this position...
11. Field Maintenance Engineer for Serang (Banten) Area

Job Detail

Coordinate with Tower Provider/Building Management for permit and access
Preventive Maintenance (PM)all network element (eNodeb, Tx, CME)
Corrective Maintenance every incident in timely manner (base on KPI)
Supervise and escort vendor or all 3rd party activities
Supervise Project Activities (Installations, Integration, ATP)
Reloading electrical Pre-paid token On Site
Handle Customer Complaint include visit to customer premises base on SLA

Requirement

1. Basic Electrical & Mechanical
2. Familiar with BTS Huawei Equipment
3. Familiar with Microwave Equipment
4. Tower Climbing
5. Good Communication Skill

Apply for this position...
12. Tower Management

Job Detail

- Filing document
- Day to day administration
- Input and checking Invoice
- Reporting

Requirement

Able to work in detail

Apply for this position...
13. Field Maintenance Engineer

Job Detail

Troubleshooting BTS Down
Troubleshooting MW Equipment
Troubleshooting Fiber Cut (supervise & joint with vendor)
Troubleshooting ME & Support Facility Equipment (supervise & joint with Tower Provider)
Preventive Maintenance BTS Equipment
Preventive Maintenance MW Equipment
Preventive Maintenance Support Facility Equipment
Reporting Daily, Weekly and Yearly Activity
Reporting Preventive Maintenance Report Form

Requirement

1. Basic Electrical & Mechanical
2. Familiar with BTS Huawei Equipment
3. Familiar with Microwave Equipment
4. Tower Climbing

Apply for this position...
14. Regional Finance Manager - Bekasi

Job Detail

Responsible for all transactions in Regional Officer :
1. Leads Admin Payment Validation in each Area (under RO)
2. Maintain Petty Cash in Regional Officer and sub ordinat
3. Manage and distribute BBM money to all Sales in area

Requirement

1. Careful and initiative.
2. Firm and can work in team
3. Excellent knowledge of MS Excell

Apply for this position...
15. Finance Staff

Job Detail

1. Responsible for timely and accuracy the daily / monthly reconciliation of all payment channel between Bank Vs BSS system
2. Make sure daily reconciliation for any payment channel ontime every day
3. Responsible for prepare and input Bank receipt in Oracle system and Bank Reconcilliation
4. Handle Trouble Ticketing from Customer (Corporate & retail customer) according to SLA.
5. Responsible for checking and verification all payment from Walk In Center already receipted in Company Bank Account.

Requirement

Fluent with Oracle system or any system integration
Fluent in english
Careful and initiative

Apply for this position...
16. Revenue Assurance

Job Detail

1. To Support and deliver in the execution of the cost and revenue assurance for all products and services relating to all revenue.
2. Develop, improve and support automation and eficiency of all required business process and revenue assurance models for all product and services related to all revenue streams.
3. To work with all department to ensure controls are in place to support the lead to cash process for all revenue streams.
4. Analyse and report clearence of exceptions from all provisioning and billing system.
5. To provide feedback and analysis to the cost and commercial terms in regards to variances and potential impact to P&L.

Requirement

SQL, analytical, detail oriented, critical thinking.
Excellenct knowledge of MS Excell an MS access.
Preferably supervisor.

Apply for this position...
17. Access Engineer

Job Detail

- Implement, maintain, and operate Access platforms
- Accommodate change request related to Access platforms from other department
- Analyze and resolve critical issues in coordination with Access vendor
- Ensure service availability of Access platforms as agreed service level

Requirement

Huawei BTS & MW, SIAE MW

Apply for this position...
18. Field Maintenance Engineer

Job Detail

Coordinate with Tower Provider/Building Management for permit and access
Preventive Maintenance (PM)all network element (eNodeb, Tx, CME)
Corrective Maintenance every incident in timely manner (base on KPI)
Supervise and escort vendor or all 3rd party activities
Supervise Project Activities (Installations, Integration, ATP)
Reloading electrical Pre-paid token On Site
Handle Customer Complaint include visit to customer premises base on SLA

Requirement

1. Basic Electrical & Mechanical
2. Familiar with BTS Huawei Equipment
3. Familiar with Microwave Equipment
4. Tower Climbing
5. Good Communication Skill

Apply for this position...
19. Product Planning - Data Analytic

Job Detail

Job Description :
o To analyze customer data ( Activation, Reload, Usage, Top-Up, Billing Payment, and many more ) on a daily until monthly basis and propose initiatives to uplift customer value
o To deliver customer survey through Outbound Call and Google Form ( other online channels )
o To analyze churn either on prepaid and postpaid, and propose action plans to reduce churn
o To prepare data for CMO/CPO
o To set-up and enhance the system for campaign, prediction analytics, and digital behavior tracking

Requirement

• Skill Set Required :
o Strong Knowledge of statistics and experience using statistical packages for analyzing datasets (Strong in Excel, SPSS, Qlikview)
o Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
o Have knowledge of Google Analytics, Google Survey, SEO, keyword analysis, web analytics
o Have knowledge of Business calculation, financial and marketing
o Math Skills: Data analysts need math skills to estimate numerical data.

Apply for this position...
20. Touch Point Department - Leader

Job Detail

a. Assisting in qualitative or quantitative surveys, which may involve the writing of survey questionnaire, conduct an interview or focus group assessments.
b. Writing detailed reports and presenting results.
c. Strong communication and writing skills (as a script writer for Touch Point needs), including negotiations with external and internal stakeholders, as well as excellent presentation skills.
d. Ability to interpret and make recommendations from the results of the analysis (include utilizing structured and unstructured Voice of Customer feedback).
e. Ability to execute customer experience design elements from the results of analysis and or from the organization feedback (special request) into Touch Point elements (App, Selfcare, Website, Customer Service Agents, Sales Agents, etc).
f. Project Management of Customer experience improvement programs.
g. Partner extensively with IT Team and other key stakeholders to ensure customer experience improvements are supported through systems.
h. Develop and challenge resources to improve performance through systems utilization and process improvements aligned directly to the voice of the customer.

Requirement

SPECIFIC HARDSKILL required:
1. Familiar with Survey platform, Campaign Management System and ability to manage data using tools (QlickView, Tableu).
2. Familiar with Content Management System, familiar with Application Development or Blog Development (Blog creator).

SPECIFIC SOFTSKILL required:
a. Customer centric with an ability to balance customer benefits and business goals effectively
b. Problem-solving ability in a complex environment
c. Ability to think strategically and execute to get results
d. Ability to design and drive performance improvement
e. Strong organizational skills with the ability to execute/implement on strategic design
f. Capability to manage multiple priorities and proven commitment to achieve goals.

NOTE:

Beside Surveyor and Analyst, in other hand we want to have a person who capable to execute the survey result or as an executor in one pack. Also to be considered:

a. Tech Savvy:
Desiring and Interesting to the Digital Systems Telecommunication Networks (Infrastructure, the design, and management of Telecommunication System), device and app.
Example:
Willing to learn about Billing Support System, Mobile App and Website Development

b. Knows about a new era of digital communication with Customer.
Example: Chatbot

Apply for this position...
21. Rigger

Job Detail

- change tilting & azimuth base on RF request


Requirement

- Climbing tower

Apply for this position...
22. Performance Staff

Job Detail

1. Measure and analyze Network and Service Performance include:
- BTS Performance & Traffic
- PS Core
- Link Occupancy
- BSS Server
2. Escalate and coordination with fault team using Incident handling mechanism

Requirement

- Analytical skill
- Perl. programming
- Macro Excel

Apply for this position...
23. Field Maintenance Leader Bogor Area

Job Detail

1. Lead & Manage Field Maintenance team to Do Troubleshooting BTS, MW Equipment, Fiber Cut
2. Coordination to other departemen & 3rd party (vendor, tower provider,etc)

Requirement

1. Good Communication & Leadership Skill
2. Ecperienced with BTS Huawei Equipment
3. Ecperienced with Microwave Equipment
4. Good Ms Office Skill

Apply for this position...
24. Koordinator Lapangan

Job Detail

- Mapping area pengiriman kurir
- Kontrol pengiriman

Requirement

mampu melakukan direct delivery

Apply for this position...
25. Sales Event Leader

Job Detail

Responsible to get location for Sales Event activities in Malls and any Public Places
Leading all The Sales Person under this position
Ensure all the Sales Team have sales stock
Have capability for doing admin activities (minimum MS Office app) and working outside in terms of monitoring team to ensure team reach the sales target

Requirement

Selling Skill
Communication Skill

Apply for this position...
26. Sales Event Leader

Job Detail

Responsible to get location for Sales Event activities in Malls and any Public Places
Leading all The Sales Person under this position
Ensure all the Sales Team have sales stock
Have capability for doing admin activities (minimum MS Office app) and working outside in terms of monitoring team to ensure team reach the sales target

Requirement

Selling Skill
Communicagion Skill

Apply for this position...
27. Supervisor Direct Sales

Job Detail

- Subordinate and Manage 4 Team leader ,also 24 Direct Sales Representative
- Responsible to achieve sales target
- Monitoring stocks and sales daily transaction
- Create sales reporting

Requirement

- Selling and communication skill

Apply for this position...
28. Retention Department Head

Job Detail

Job Description:
1. Assisting in customer retention and loyalty activities
2. Writing detailed reports and presenting results.
3. Strong data processing skills, including coordination with Data warehouse and operation teams.
4. Partner extensively with IT Team and other key stakeholders to ensure customer retention product improvements are supported through systems.
5. Ability to proceed raw data into executable data for operation team.
6. Ability to execute customer retention and loyalty programs.
7. Ability to interpret and make recommendations from the results of the campaign/retention program analysis.
8. Ability to proceed agent's incentive based on retention and loyalty program result.

Requirement

Specific Skills:
SPECIFIC HARDSKILL required:
1. Strong knowledge of and experience with MS Excel.
2. Familiar with Retention and loyalty program
3. Ability to manage data using tools (QlickView, Tableu, oracle).


SPECIFIC SOFTSKILL required:
1. Customer centric with an ability to balance customer benefits and business goals effectively
2. Problem-solving ability in a complex environment
3. Ability to think strategically and execute to get results
4. Ability to design and drive performance improvement
5. Strong organizational skills with the ability to execute/implement on strategic design
6. Capability to manage multiple priorities and proven commitment to achieve goals.

Apply for this position...
29. Modern Channel Head

Job Detail

To recruit new partner and maintain exisiting partner of Modern Channel incl eCommerce
To monitor stock and ensure the availibility and visibilty at Modern Channel Store
To manage assigned inStore Promoter in any selected Modern Channel Store
To create program for boosting up the sales acquisition at modern channel, both program for end user and partner

Requirement

have strong relationship with modern channel partners

Apply for this position...